Frequently Asked Questions

Go to the Track Order page, enter your order ID and phone/email, and you will see the latest status instantly.

Dhaka Express usually arrives same day or next business day. Metro and nearby districts usually take 1-2 business days, and nationwide courier deliveries take 2-4 business days.

We accept Cash on Delivery, manual bKash/Nagad/Rocket, bank transfer, and card payments via SSLCommerz when enabled. Instant bKash checkout is available when configured.

You can request a return within 7 days of delivery if the product remains unused and in original packaging. Please keep the invoice.

Bring the product, invoice, and warranty card to our service center or contact support for pickup options.