Introduction & Commitment to Sacred Trust (Amanah)
In the name of Allah, Most Gracious, Most Merciful. Home Technology Bangladesh ("HTBD.store") considers your privacy, personal information, and dignity as a sacred trust (Amanah). The Holy Qur'an instructs: "Indeed, Allah commands you to render trusts to whom they are due..." (Surah An-Nisa: 58).
The Prophet Muhammad (peace be upon him) taught: "There is no faith for the one who has no trust (Amanah)." (Musnad Ahmad). We are therefore religiously and ethically dedicated to upholding the utmost security and confidentiality of your personal and contact information.
Phone Number & Address Protection (Zero Spam & Zero Selling Guarantee)
We make this solemn and unconditional commitment to every customer:
1. Data Selling is Strictly Forbidden (Haram): Your mobile number, name, email, and full physical address are NEVER sold, rented, leased, or disclosed to advertising agencies, telemarketers, bulk SMS senders, or data broker firms. Breach of trust (Khiyanah) is a grave sin in Islam and strictly prohibited on our platform.
2. Zero Spam Calls & Unsolicited Marketing: Your phone number is strictly used for authentic order confirmations, courier parcel tracking, and essential warranty/technical support. We do not bombard you with unwanted promotional robocalls or unsolicited spam messages.
3. Minimal Disclosure to Courier Partners: To deliver orders directly to your doorstep, only essential shipping details (name, recipient phone, and destination address) are transmitted to verified delivery carriers under strict data-protection agreements.
Information We Collect
1. Direct Information: Your full name, contact phone number, shipping address, and email necessary to process and deliver orders. 2. Payment Information: Authorized transaction IDs and references (we NEVER collect or store banking PINs, OTPs, or credit card passwords). 3. Technical & Security Logs: Device session information, IP logs, and fraud prevention records maintained solely to protect customers from cyber threats, unauthorized logins, and malicious order tampering.
Ethical & Fair Use of Information
Your data is used solely for legitimate and honorable commercial purposes: • Accurately packaging and delivering orders to your doorstep. • Communicating parcel status, SMS tracking, invoices, and confirmation notices. • Providing warranty support, technical service, and responsive customer care. • Protecting both customers and our marketplace against fraudulent or malicious activities.
Data Security & Robust Encryption
Customer passwords and sensitive credentials are encrypted using industry-standard hashing algorithms (e.g. PBKDF2/bcrypt) and protected with multi-layered firewalls, SSL/TLS transport encryption, and Two-Factor Authentication (2FA) mechanisms. We enforce strict server-side safeguards against unauthorized intrusions.
Your Rights & Account Deletion (Right to Erasure)
You maintain full autonomy and ownership over your personal data. You have the unconditional right to review, update, or permanently delete your account and personal records at any time via our Data Deletion page or by contacting customer support.
Contact & Amanah Inquiries
For any inquiries, feedback, or concerns regarding data protection and our privacy practices, please contact our support team. Jazakum Allahu Khayran. May Allah grant barakah and integrity in all our affairs.