Terms of Service & Business Ethics

In the name of Allah, Most Gracious, Most Merciful. All transactions on HTBD.store are rooted in Islamic commerce principles: Truthfulness (Sidq), Sacred Trust (Amanah), Justice (Adl), and Mutual Consent.

By accessing, browsing, or ordering from HTBD.store, you agree to these Terms of Service and our Privacy Policy. This agreement represents a mutual commitment to honor each party’s rights and trust.

You must be of legal capacity to enter binding trade contracts. You are responsible for ensuring that the personal information, contact numbers, and delivery address you provide are accurate and truthful.

Maintaining the confidentiality of your account credentials is an essential trust. Please notify our support team immediately of any suspected unauthorized access.

We are dedicated to providing authentic descriptions, precise technical specifications, honest measurements/weights, and truthful prices. Deceptive price inflation, artificial discounts, and fraudulent marketing tactics (Tadlis) are prohibited under Islamic law and strictly avoided by our store.

An order constitutes an offer to purchase. Orders are verified and confirmed based on actual stock and validity. Should an unintended technical or manifest error occur, we reserve the right to rectify or cancel with mutual consultation.

All transactions on our platform are 100% free of interest (Riba). We do not impose any penalty interest, late fees, or hidden compounding charges on any order. Payment is made solely for the actual value of the goods and standard delivery services via Cash on Delivery, approved mobile banking (bKash/Nagad/Rocket), Islamic banks, or cards.

Delivery charges and estimated transit times are clearly communicated prior to checkout. Honoring our commitments (Wafa al-Ahd) is paramount, and we strive to ensure prompt, reliable dispatch.

Under Islamic jurisprudence, customers possess the fundamental right of 'Khiyar al-Ayb' (Right to return defective goods). If an item possesses hidden manufacturing defects or does not match its description upon inspection, you are fully entitled to an immediate replacement or full refund.

Furthermore, if a customer regrets an unintentional purchase and requests cancellation (Iqalah), we treat such requests with compassion and goodwill according to Prophetic guidance.

Only permissible (Halal) and lawful products are traded on our platform. Any engagement in fraudulent schemes, gambling/lottery-like gimmicks (Maysir), generating fake reviews/ratings, unauthorized hacking, scraping, or unethical activities is strictly prohibited.

We strive to deliver the highest quality and integrity. In the rare event of a disagreement or unforeseen dispute, we are committed to resolving matters through respectful dialogue, equity (Adl), and benevolence (Ihsan).

Legal proceedings, if necessary, are governed in accordance with applicable consumer protection and trade laws of Bangladesh.

If you have questions, inquiries, or feedback regarding these terms, please contact our support team via hotline, email, or live chat. May Allah bless you (Jazakallahu Khairan).